Following a difficult period for Meddygfa Minafon over the past 18 or so months it was decided that a patient participation group (PPG) be established to act as a forum for the views of patients to the surgery management and health board. I attended the first formal meeting of the PPG on Tuesday (24 January) in Trimsaran. There had been an initial, although informal, meeting of the group last year in Ferryside. The PPG hopes to become a joint venture between patients, the practice and the Community Health Council (CHC) that will meet the following aims: Work with the practice to give a patient perspective; Communicate the ‘view on the street’ to the practice; Test new ideas for services; and To increase awareness of health services, share information and communicate with the community. The PPG will not be a forum to raise individual complaints or to pursue personal vendettas. Any such complaints should, in the first instance, be directed to the practice manager. However, general concer...